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Electronic Refund Management (eRM) is an online tool that can help simplify your overpayment reconciliation and related processes.
In addition to single sign-on convenience, eRM enables you to:
- Receive electronic notification of overpayments
- View overpayment requests
- Inquire/Dispute/Appeal a request
- Deduct from future payments
- Pay by check
- … and more!
Would you like to view a live demonstration of the eRM system? Join us for one of the eRM Webinar sessions listed below, where you’ll also learn how to gain access* and complete the online "onboarding" process. Click on your chosen date and register!
*Prior to accessing eRM, you must be registered with Availity® or RealMed®.
For Availity registration information, visit www.availity.com, or call Availity Client Services at (800) AVAILITY (282-4548).
For RealMed registration information, visit www.realmed.com, or contact the RealMed Customer Service Center at (877) REALMED (732-5633).
Availity is a registered trademark of Availity, L.L.C. RealMed is a registered trademark of RealMed Corporation. Availity, L.L.C. and RealMed Corporation are independent contractors and are solely responsible for their products and services.
posted 08/2010
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